All orders are processed and shipped from Scottsdale, Arizona. Please allow 3 business days to prepare your order, in addition to shipping times. All exclusive merchandise are on a pre-order basis. These items might take 2-4 weeks to ship. We ship worldwide. We are not responsible for customs charges. Shipping charges will be calculated at checkout. After receiving your order confirmation email, you will receive another notification when your order has shipped, along with the tracking number. If you have additional questions or concerns, please email firstname.lastname@example.org.